Contact center

Telemarketing

Nowadays, telemarketing plays a key role in targeting our image in customers’ mind and generating sales revenues. To comprehend that, we design a telemarketing service that can support enterprise clients by generating customers’ awareness, acquiring leads or opportunities, canvassing established …

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Overall and Technical terms

A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but …

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Customer care

CUSTOMIZED SERVICE Whatever clients expect in terms of customer service, our contact center are tailored to those special needs. By designing a customized system in which it not only can meet the demands of customer service department but also offers …

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Telesales

In today’s competitive environment, in order for a professional services organization to differentiate itself, regardless of whether it functions as the internal services, or if it runs as a stand-alone enterprise servicing multiple products, the move of sales effectiveness to …

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Telesurvey

People opinion matters, whether it be regarding a certain product or services. Therefore, market research takes its turn at the forefront of any marketing campaign launched to gather that valuable feedback from customers. With our telesurvey service, we provide clients …

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