Customer service (PAFCO)

(*) JOB DESCRIPTION:

– Call Center Inbound + Chat via social media channels
– Agents work at MBB Office and support US customers
– Support customers to buy/handle products by chatting and calling
– Follow up orders. Support customers on orders (delivery time, types of goods, …)
– No sales
– WORKING TIME: Rotating night shifts : 22h00PM – 7h00AM (Monday to Friday)

(*) Requirements:

– Level: Intermediate Level or higher graduation;
–  Proficient in office, Typing skills
–  Fluent in languages – both oral and written, included:
– English (basic)– Korean (2HC)
– English (basic) – Japanese (2HC)
–  Good skills in persuading Customers and learning quickly;
– Experience in Call Center is an advantage.
– Attention to detail and accuracy
– Problem-solving skill

(*) Benefit: 

– Salary 20.000.000 – 23.000.000/month (include KPI) + OT allowance (If any)
– Training 10 – 14 days
– After probation, full benefits will be applied as per labor law such as holidays, annual leaves, overtime
bonus, etc.
– Professional working environment, full of modern facilities, amenities,…
– Cheerful, friendly boss and colleagues
– Promotion, annual salary increase

⇒ For more information, please send information to the email address: job@matbao.com