Customer service (PAFCO)

16/11/2022
66 Lượt xem

(*) JOB DESCRIPTION:

– Call Center Inbound + Chat via social media channels
Agents work at MBB Office and support US customers
Support customers to buy/handle products by chatting and calling
Follow up orders. Support customers on orders (delivery time, types of goods, …)
No sales
WORKING TIME: Rotating night shifts : 22h00PM – 7h00AM (Monday to Friday)

(*) Requirements:

– Level: Intermediate Level or higher graduation;
–  Proficient in office, Typing skills
–  Fluent in languages – both oral and written, included:
– English (basic)– Korean (2HC)
– English (basic) – Japanese (2HC)
–  Good skills in persuading Customers and learning quickly;
Experience in Call Center is an advantage.
Attention to detail and accuracy
Problem-solving skill

(*) Benefit: 

– Salary 20.000.000 – 23.000.000/month (include KPI) + OT allowance (If any)
Training 10 – 14 days
After probation, full benefits will be applied as per labor law such as holidays, annual leaves, overtime
bonus, etc.
Professional working environment, full of modern facilities, amenities,…
Cheerful, friendly boss and colleagues
Promotion, annual salary increase

⇒ For more information, please send information to the email address: job@matbao.com